Privacy policy


Privacy Policy

Last Updated: May 25, 2026

Welcome to Elevique. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through payment providers)

Order Information

  • Products purchased

  • Transaction details

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Communicate promotions, offers, or updates (only when permitted)

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website traffic and usage

  • Improve website performance

  • Provide personalized shopping experiences

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Marketing and analytics tools

  • Shopify platform services

These third parties may have access to limited information necessary to perform their services but are not permitted to use your information for unrelated purposes.

Examples may include:

  • Shopify

  • Razorpay

  • PayPal

  • Google Analytics

  • Facebook/Meta advertising services

We encourage users to review the privacy policies of these third-party providers.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our store uses secure technologies and encrypted payment systems to safeguard sensitive data. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

7. Retention of Information

We retain customer information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Elevique

Email: eleviquestore@gmail.com